AT&T Deliverables Based Information Technology Services

DIR-CPO-4943

Category #4

Program Management and Project Management

Project and Program management services include any or all of the project management processes identified by the Project

Management Institute (PMI) as published in the most recent edition of the PMBOK® Guide, including practice guides such as Agile

and Managing Change in Organizations.

Examples of included services include utilizing the Customer’s tools and processes, using commercially available off-the-shelf

tools, using Contract Holder’s own proprietary tools and processes to manage a project, and using the Texas Project Delivery

Framework. Information about the framework tool can be found here.

This category includes, but is not limited to:

1. Business case development;

2. Statewide impact analysis;

3. Cost to benefit analysis;

4. Risk assessment;

5. Stakeholder management;

6. Organizational change management;

7. Strategic planning;

8. Program assessment; and

9. Agile development, training, coaching.