AT&T Enterprises, LLC. offers End-User IT Outsourcing (managed services) for
information technology assets through this contract.
Managed services include: Provisioning of Equipment; Desktop Outsourcing;
and Asset Tracking.
Support Services include: Service Desk; On -Site MAC; Remote Support;
Standard and Ad Hoc Reporting Documentation; Break/Fix/Maintenance; and Unwind/End of Engagement
services.
AT&T Enterprises, LLC. warrants that AT&T will perform Managed Services in a
professional manner and in accordance with the description in the applicable SOW in all material
respects.