AT&T End User Information Technology Services
DIR-CPO-5026
Service Offerings
•AT&T Corp. offers End-User IT Outsourcing 
(managed services) for information 
technology assets through this contract.
•Managed services include: Provisioning of 
Equipment; Desktop Outsourcing; and 
Asset Tracking. 
•Support Services include: Service Desk; On 
-Site MAC; Remote Support; Standard and 
Ad Hoc Reporting Documentation; 
Break/Fix/Maintenance; and Unwind/End 
of Engagement services. 
•Technology Services include: Mobility; HVD; 
Network Management; Software and 
Security Services.
How To Order
•For product and pricing 
information, visit the AT&T 
Corp. website or contact Sonia 
Cardenas at (512) 914-5503
•Generate a purchase order, 
made payable to AT&T 
Corporation. Reference DIR 
contract number DIR-CPO-
5026 on your purchase order.
•E-mail your purchase order 
and quote form to your AT&T 
sales representative.
Helpful Links
DIR's Cooperative Contracts 
Website
DIR’s DIR-CPO-5026 Website
No pricing documents 
Warranty
AT&T Corp warrants that 
AT&T will perform Managed 
Services in a professional 
manner and in accordance 
with the description in the 
applicable SOW in all material 
respects.